Patient Participation Group

Our Patient Participation Group (PPG) is a group of volunteer patients who are involved in shaping the services to patients.

The group is designed to develop a partnership with patients, discover what a range of patients think about services and to establish their priorities and provide a platform to test and modify ideas and plans.

– Advising the practice on the patient perspective
– Organising health promotion events
– Communicating with the wider patient body
– Running volunteer services and support groups to meet local needs
– Carrying out research into the views of those who use the practice (and their carers)
– Influencing the practice or the wider NHS to improve commissioning
– Fundraising to improve the services provided by the practice

Join Our PPG

We meet at 6.30pm every 12 weeks for approximately an hour here at Bute House Medical Centre.

If you are interested in joining our Patient Participation Group please contact our Deputy Practice Manager.

About Patient Participation Groups

A Patient Participation Group (PPG) is a group of people who are patients of the surgery and want to help it work as well as it can for patients, doctors and staff. The NHS requires every practice to have a PPG.
You have been to the surgery as a patient, parent, carer or friend.
Your experiences matter and you can bring different ideas to the surgery to help us treat patients better or to improve what we do in some way.
You will also gain a better understanding of the NHS, and gather feedback from other patients.
We meet, but not too often, led by a committee voted for by the patients. If you can’t make meetings then don’t worry – you can still be part of our virtual group.
The mailing list will be held by the GP surgery and any emails sent so that individual’s emails are not shared with others.

A virtual group is a group of patients who would like to be part of the Patient Participation Group but prefer not to attend meetings. They get involved by email instead. Information such as practice newsletters, minutes of the Patient Participation Group meetings and surveys will be shared electronically. It means that if you can’t make face-to-face meetings, are caring for someone and unable to leave them, or are working, you can still be kept informed, give your views and participate.

Your views are important and will be listened to. It may not be possible to act on every suggestion, but all feedback is very valuable. Working in a spirit of mutual respect, openness and trust, all patients’ views will be discussed and, where appropriate, we will work together on solutions. If you are interested in learning more about our Patient Participation Group, please contact the practice.